Solutions Architect, Intern - 2024

Jack Henry is connecting possibilities. We are strengthening connections between people, businesses, and financial institutions. We deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you. 

We're looking for the next generation of talent – innovative students just like you – for our 10-week internship program that will run June 3, 2024 – August 9, 2024. We want every member of our team to not only work hard but have fun while doing so. Here, you'll be working with a successful, stable company that is a market leader in innovative financial services technology. 

You will have the opportunity to partner with the industry’s best talent to produce highly visible results that impact the business and our customers. You will receive on the job training through mentorship and hands-on learning experiences. The Solution Architect’s task is to evaluate all business requirements and recommend solutions in the form of products or services. We are part of the Technical Operations (TechOps) team that is responsible for documenting the infrastructure architecture for the various business units in the Jack Henry Payments division. We translate the design concept into IT operations diagrams and best practice recommendations.

Thus, in our assigned role, solution architects most resemble project managers who make sure that everyone involved, including the stakeholders, are on the same page and move in the right direction throughout all phases of the infrastructure environment. 

This role will require the chosen candidate to work Monday – Friday, 40 hours per week. The pay is $22.00/hourly (benefits are not included). This role can be worked remotely out of the United States, or out of our Allen, TX office, Springfield, MO office, Monett, MO office, or Louisville, KY office.

What You’ll Be Responsible For: 

• Learning the purpose of JH Payments and what products we support.
• Creating and updating architectural diagrams, including a lexicon of the technical and inter-connectivity’s between subsystems.
• Producing TechOps infrastructure maps of one or more of the platforms and how they interact with another payment business unit.

What You’ll Need to Have:

• Enrolled at an accredited university or technical program with a graduation/completion date of December 2024, May 2025, or December 2025.
• Pursuing an undergraduate or graduate degree in IT, Computer Science, Computer Engineering, or equivalent.
• Be able to work up to 40 hours per week throughout the summer internship with minimum absences.
• Meet legal requirements to work in the U.S. for an indefinite period of time without any sponsorship.

What Would Be Nice for You Have:

• Strong and up-to-date knowledge of software applications, programming languages, and hardware.
• Experience with diagraming software such as Microsoft Visio, LucidChart, or Draw.io.
• Ability to mitigate risk, troubleshoot issues, and find solutions.
• Strong interpersonal and communication skills to understand and explain concepts to both managerial and technical colleagues.
• Any Certificates to demonstrate ability and competency, e.g. Enterprise Center of Excellence (EACOE), The Open Group Architecture Framework (TOGAF).

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Intern at Jack Henry? 

Jack Henry's internship program offers specialized training for individuals still developing their skills through college/university program. Through Jack Henry’s internship program, interns will partner with the industry’s best talent to produce highly visible results that impact the business and Jack Henry’s customers. Interns will receive paid on the job training through mentorship and hands-on learning experiences that will build upon and expand their current professional skillset 

Equal Employment Opportunity 

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. 

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.